Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) section! Here, you'll find answers to common queries about services, policies, and more. Whether you're looking for information on pricing, shipping, or account management, we've got you covered. If you have any other questions, feel free to reach to our support team!
Services & Packages
What types of services do you offer?
We specialize in grant readiness, marketing strategy, project planning, and content systems. All services are designed to help nonprofits and small businesses grow with clarity and confidence.
What’s included in your service packages?
Packages range from strategy calls and custom project plans to content calendars, branded visuals, and execution guides. Each tier is designed to meet you where you are—whether you're just starting or scaling.
Do you offer one-time services or only full packages?
Yes! You can book a one-time consultation or strategy session if you’re not ready for a full package. We also offer digital templates and toolkits for DIY planning.
Can I customize a service package?
Definitely. We’re happy to tailor any package to your needs. Just let us know what you’re looking for during your discovery call.
Virtual Services & Reach
Do you offer virtual consultations?
Yes! J Creative Consulting is a 100% virtual business. We offer google meet-based consultations and use collaborative tools like Google Drive, ClickUp, and Canva to deliver seamless support—wherever you are.
Can I work with you if I'm not in South Carolina?
Absolutely. We serve nonprofits and small businesses nationwide. From Atlanta to Chicago to LA, we support clients across time zones.
What time zone are you based in?
We’re based in Eastern Time (EST), but we offer flexible scheduling to accommodate other zones.
Values & Support
Do you offer pro bono services?
We do! We reserve a limited number of pro bono slots each twice a year for women-led nonprofits and social impact startups. Reach out to apply or learn more.
Do you have digital resources I can use on my own?
Yes! We offer downloadable toolkits, grant trackers, and planning templates in our digital shop. They're perfect for DIY goal-getters and small teams.
Booking & Process
How do I get started?
Easy! Just book a free 15-minute discovery call, and we’ll talk about your goals and match you with the right service or resource.
How long do projects usually take?
Most packages are completed within 3 to 6 weeks depending on your pace and deliverables. Timelines are discussed during your kickoff session.
Interested in Working with Us?
Fill out our project questionnaire link below!